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Durban Metro Police PDF Print E-mail
Written by Kotie Geldenhuys   
Thursday, 01 November 2007

 

Durban Metro Police

The Municipal Police Services, or the Metro Police as they are commonly referred to, exist independently from the SAPS and are funded by the accountable local government. The establishment of Municipal Police Services (MPS), forms part of government's effort to increase the number of law enforcers in South African cities.

Article by Kotie Geldenhuys

Photos provided by Don Govender

Image The Durban Metro Police Service was the first Metro Police Service that was established in South Africa in terms of the SAPS Amendment Act 83 of 1998. But the history of the Durban Metropolitan Police Service can be traced back as far as Image1854, when a city police agency was created under that year’s Municipal Ordinance. The city police service was redesigned in 1885 and the Durban Borough Police came under the control of the City Council of Durban. When Durban Imageattained the status of a city in 1935, it was renamed the Durban City Police, which made Durban unique in comparison with other cities in the country. A year later, with the inclusion of Durban into the area of jurisdiction of the South ImageAfrican National Police Force, (South African Police (SAP)), the Durban City Police had to address city by_laws and traffic control. Then, in 1998, the government came with the idea to amalgamate the traffic and city police and in May 1999 the traffic police from Durban, Pinetown and Amanzimtoti combined to form the Durban Metro Police Service (DMPS).

Image The metro police has a broader mandate than the former traffic departments. After it had been decided to adopt the uniform of the city police and the rank structure had been sorted out, the Durban Metropolitan Police Service became fully Imagefunctional on 1 June 2000. The Durban Metro Police was the only municipal police service in South Africa, until March 2001 when the Johannesburg Metro Police Department was established.

Image The work_load of the DMPS is far greater than that of the former Durban City Police. Not only do they have to enforce the Road Traffic Act, they also face the challenge to enforce municipal by_laws and initiate crime prevention projects.

The three statutory functions of metro police services are:

traffic policing;

crime prevention; and

municipal by_law enforcement.

Metro police members have legal powers of arrest and search and seizure within their area of jurisdiction (metropolitan borders). They do not have powers to investigate crime and have to hand over criminal suspects to the South Africa Police Service for investigation and prosecution.

Meeting the people who drive the Durban Metro Police Service

SERVAMUS visited the DMPS at their head office that is situated at the Headquarters of the former Durban City Police (DCP) in Old Fort Road in the centre of Durban. The DMPS management structure comprises the Executive Director, Eugene Nzama, who is also the Chief of Police. The Metro Chief of the Metro Police is accountable to the municipal manager, who is in turn account_able to the mayor.

The rest of the team are:

Titus Malaza _ Operational Head

Steven Middleton _ Department Head: Logistics and Finances

Rigen Reddy _ Senior Manager: Fines and Processing

Elaine Harlot _ Executive Project Manager

Monty Naidoo _ Corporate Manager

Sen Supt Tyala _ Communication & Liaison.

These people are responsible to set an example and give advice to the members at ground level. Approximately 1200 people are employed by the Durban Metro Police Service.

Bringing the service closer to the community

In order to be closer to the community, the DMPS has set up five regional offices in Verulam, Gillitts, Pinetown, Chatsworth and the CBD. Besides these offices there are also smaller CSCs (Community Service Centres) as well as satellite CSCs in the major areas such as Umlazi, Pinetown and KwaMashu. The CSCs of the DMPS respond to complaints and report them to the SAPS. At the CSC the public can get assistance in a variety of areas, ranging from submissions to the department to enquiries about the department. Not only do they deal with cases such as stolen vehicles, domestic violence and theft, they also act as an information centre for members of the public. The CSC serves as the first line of contact between the metro police member and the public. The Metro Police’s CSC is different from the SAPS’ CSC in that it cannot open a case docket but must pass on the information to the SAPS CSC, where applicable. CSCs of the DMPS are open 24/7.

Work area

The area that the DMPS is responsible for stretches from Cato Ridge in the west to Tongaat in the north and Umkomaas in the south, an area of approximately 2500 km2, with a population of more than 3 million people. Many of the people in the city live in informal settlements or in traditional dwellings. Some parts of the metropolitan areas are not easily accessible by road, creating particular problems for effective policing.

Work conditions and environment

The Durban Metro Police Service falls under the eThekwini Council.

The DMPS members are constantly exposed to serious accidents and violent crime scenes and therefore counselling is important. The members also have to chase after criminals and dodge bullets, but they remain accountable for their actions, for example when a suspect is shot. Crowd control, especially during special events, is another duty of metro police members.

The DMPS works closely with the SAPS and supports the SAPS in combating and responding to crime. Metro police members are also responsible for 24 hour patrols.

The metro police go to the community and inform them about their work, recruitment etc. Sen Supt Tyala said: "The members feel more accepted as the communities get to know them and start to cooperate with them."

The DMPS has good work relationships with the business community in the city such as hotels and restaurants. Due to the many tourists visiting Durban, the metro police members do regular foot and bicycle patrol, as said above.

During disasters such as with the unusually high springtide that was experienced in KwaZulu_Natal earlier in 2007 and the fire at the Seaboard Hotel, the DMPS was responsible for crowd control and for closing off the affected roads.

Providing a municipal policing service 24 hours a day and maintaining high visibility in the Central Business District to meet the growing expectations of the community for visible policing across the entire metro area, are not easy. But while we were driving through the streets of Durban we could spot several DMPS vehicles and members and it seemed that the DMPS is living up to expectations.

New ranks

To be in line with the SAPS, the MPS also has a rank structure ranging from constable to director. The two new ranks that have been introduced in the MPS are captain and director. Sen Supt Tyala said that members have to go through the ranks and that further study gives them the much needed credits that could help them when applying for a post in a higher rank. The positions of Chief and Deputy Chief are contract appointments.

Recruitment is done according to the policy and posts are advertised in the media and internally.

Training

Durban Metro police members are trained at the training academy in Pinetown. Constables do a 9 month training course:

3 months for policing and 6 months for traffic. Approximately 50 students are allowed per course. After they have left the college they do foot beat for a year. "This is the place where they obtain the most experience," said Sen Supt Tyala.

Training does not stop once the members have completed their college training. Firearms training, street survival courses etc form part of their ongoing training. They are also trained in workplace skills where the focus is placed on empowering them to develop their own career path. The members are also encouraged to study further in policing at institutions such as TUT, Lyceum etc to better their qualifications. The metro council pays for these courses subject to the student passing. As the Durban Metro Police Service believes in going the extra mile, they make an effort to do skills development with their members.

Authorised officers

Authorised officers undergo a 6_week training course, which the businesses of the city of Durban sponsor, but these officers still fall under the Metro Police Service’s authority. These members work at the airport, handle informal trading fines etc.

An incentive to recognise good work

The DMPS was approached by Lipco _ Law for All who wants to offer an incentive for hard work. This came after this company had seen some of the success stories of the Durban Metro Police Service in the media. The discussions are not yet finalised to determine what the form of the incentives will be.

DMPS Units

The DMPS provides a wide range of services and they have the following units:

 

Motor Patrol Unit: The Motor Patrol Unit has many functions and it is one of the most versatile sections in the Durban Metro Police. The Unit is equipped with four wheel vehicles as well as motorcycles. It is one of the largest in the DMPS.

"Bobby on the Beat" uniformed foot patrol.

The Bicycle Unit: This Unit differs from motorised and foot patrols and it serves as a combination of the two units while retaining the strengths of both units. A bicycle has quick response abilities with the added benefit of being able to go off_road.

Public Transport Law Enforcement Unit.

Weight Bridge Unit.

The Freeway Patrol: This Unit specialises in patrolling freeways and highways in the Durban area. As it is a specialised unit, patrol vehicles carry special equipment such as signage and other equipment to deal with break_down assistance, accidents on freeways, obstructions on freeways, road closures when the need arises, escorting diplomatic vehicles to and from various locations and escorting abnormal loads.

Crime Mapping and Analysing Wing.

Internal Affairs Wing: This Section looks at allegations etc against members of the DMPS. They receive and act on civilian complaints against DMPS officers.

Road Safety Unit.

Dog Unit.

Mounted Unit: This Unit patrols open spaces such as the beachfront. The mounted police were formed in 1997 and has grown ever since. It has become an attraction for the public, and plays an important role in developing the image of the Metro Police. It serves as both a practical policing option and a powerful marketing tool. The Unit has been responsible for a large change in the perception of the community in the Durban Metro area of this police department.

Training Academy.

CCTV helps to ensure a safer Durban

A CCTV system was developed by the Durban City Police and is now managed and controlled by the DMPS. CCTV cameras are installed in selected areas prone to criminal activity like the beach front and densely populated business areas in the city. The CCTV has been expanded to include Pinetown.

Operation Night Club

Operation Night Club was held earlier in April 2007 and the Metro Police together with the SAPS achieved good successes. They focused on drugs provided to youth in areas such as Chatsworth, the CBD and Wentworth. The police recovered firearms, cocaine and mandrax to the value of R100 000. The drug bust operations by the Metro Police are ongoing.

During March 2007 liquor to the value of more than R61 000 was confiscated. During this operation the DMPS also looked at liquor licences.

Global Road Safety Week

This week was held before the Easter weekend and the focus fell on the wearing of safety belts, alcohol, the wearing of helmets, roadworthiness of vehicles etc. The DMPS arrested 160 drivers who were under the influence of alcohol and 100 minibus taxis were confiscated as they were found unroad_worthy.

The Durban Metro Police Service treats road safety as a continuous issue and various pamphlets on road issues are distributed frequently.

Relationship with other law enforcement agencies

The DMPS works as a cluster with other law enforcement agencies in Durban such as the SAPS, the Department of Justice and the magistrate’s offices. There is no form of competition between the different law enforcement agencies as all work together towards one goal _ safety and security.

Although the Metro Police and SAPS share responsibility for crime prevention, this law enforcement agency does not investigate criminal cases. According to the statutes regulating the two bodies, investigation remains the domain of the SAPS. As said earlier, the Metro Police can make arrests but then they hand over the case to the SAPS for investigation.

During our visit to the DMPS we learned a lot about the oldest metro police service in the country. We noticed that they care about the Durban community as well as the tourists in this busy holiday city and will give their utmost best to ensure the safety of everyone in the eThekwini Metro.

Last Updated ( Thursday, 01 November 2007 )

 

I-Cube or Integrated Intelligent Imaging (I3) focuses of proactive crime prevention using real time links to multiple internal and external databases in order to generate a warning prior to crime occurring, allowing anticipation of the offence.  All the projects I-Cube is involved with have a central theme of using images, as this allows both the real time and covert nature of the proactive crime prevention systems to operate to the best effect.

HOW THE SYSTEM WORKS: As the person or car approaches the entrance a camera captures a number of images from which the license plate or face are extracted.  These images are saved, allowing this information to be used in subsequent investigations.  The face or license plate is then compared to local databases, allowing greeting of repeat visitors and external databases, such as insurance companies, stolen and suspicious vehicles, SAPS, Metro, etc.  If the vehicle is listed as stolen, appropriate action should then be taken.  If the vehicle is listed as never have been registered, this is a good vehicle to investigate further.  Within a short period of the system being in operation, most vehicles and people have been logged and registered, allowing typically limited resources to be focused on the few remaining exceptions.  The ability to leverage the equipment to operate in a marketing role, while still actively focusing on proactive crime prevention, has major advantages in a cash limited environment.  If you have more than 50 people a day passing a point where we can place a camera, I-Cube has the experience and ability to turn this into a revenue stream.  Please contact I-Cube to explore this further.

WHAT IS REQUIRED: The key to proactive crime prevention using real time links is that the system does not require human intervention, it is fully automatic.  The camera automatically captures the image, the facial or license plate is automatically compared to both local and remote databases and if required an alarm is generated.  The I-Cube solution can operate locally but using a wide range of communication means (including ADSL, 3G, GPRS, iBURST, Wireless or satellite) a real time link to multiple databases can be established, allowing immediate updates of stolen vehicles as they are added to SAPS or the insurance databases.  

The system requires a camera linked to a computer, running the I-Cube Intelligent Software.  The software is trained to recognise the item to be logged or counted, be that people, cars or different types of products.  Once the item is logged, it can then be compared to pre-set rules or databases, allowing an alarm to be generated if the incorrect number of products exit or a vehicle enters after hours or is listed as not allowed.  The ability to link vehicle colour, weight, and driver, biometric and other info as required to the license plate gives the I-Cube system tremendous advantages. 

I-Cube can integrate with your existing system or provide dedicated cameras, computers and networks.  Please contact I-Cube with your requirements and existing equipment.

WHAT DOES IT COST: I-Cube can provide database links only, software only, some hardware and software or a complete solution, fully installed and maintained, if required?  The cost can be a capital amount, a rental per month, a cost per transaction or shared revenue.  Costs range from 0.13c per chicken (based on 100 000 birds a day) to 3c per car (based on single entry / exit lanes) to R1 950.00 per month to R49 500.00 for the software and hardware.  Please contact I-Cube for your specific requirements.


The following illustrates some examples of the users of this technology.  Please contact I-Cube or your local IT / CCTV / DVR / biometric supplier for a customised proposal, taking into consideration your requirements, existing solutions and possible revenue sources.

 SCHOOL: The entrance of the school is covered with a camera, which is linked wirelessly to a PC running the I-Cube software.  The students, staff and parents are enrolled into a local database, which allows specific messages to be placed on an electronic display, while visitors are directed to the visitor parking area and then to reception.  The schools limited manpower resources can then focus on the visitors, rather than the known parents or staff.  Please contact I-Cube for more details.

 DISTRIBUTION CENTRE: The ability to link the license plate, driver facial image, vehicle type and colour, container number and weight of the truck and weight of goods listed on the invoice prevents unauthorised removal of any items.  Productivity per vehicle is up while the number of hours wasted at weigh bridges has been substantially reduced, as the distribution centre no longer allows vehicles out which would be fined for overloading.  Please contact I-Cube for more details.

GOLF ESTATE: The existing cameras at the entrance and at key points through the estate were linked to the I-Cube LPR software allowing all visitors and residents to be logged at a number of points through the estate.  The system was linked to a national database of suspect and stolen cars, allowing proactive crime prevention.  When an alarm is detected, the armed reaction team are called into action, supporting the estate front end guards.  A side effect of the I-Cube LPR solution is that the average speed of the vehicles is automatically determined, ensuring the estate remains children friendly.    Please contact I-Cube for more details.

OFFICE BLOCK: Parking, or rather the lack of parking within the office block was the reason to call I-Cube.  Each tenant has a certain number of bays allocated for staff and visitors.  When these bays were occupied and more vehicles were allowed into the office block, major congestion resulted, causing severe frustration for both visitors and office workers.  I-Cube utilised the existing cameras to count the number of vehicles into and out of the office block.  When the number of vehicles approached critical level, a mobile LPR system was deployed and staff parking in visitor areas were requested to remove their vehicles.  Failure to comply led to banning of those vehicles for a certain number of days, again utilising the I-Cube enabled LPR solution.    Please contact I-Cube for more details.         

NEIGHBOURHOOD WATCH: The problem faced by the neighbourhood watch was not that of limited resources or money, but of how to prevent known criminals from entering the area patrolled by the neighbourhood watch.  The exiting dome cameras were linked to the I-Cube LPR solution, plus a mobile LPR solution was provided.  All vehicles and people entering the neighbourhood watch area were recorded and match against the known criminals.  If matched, these people were approached and asked to explain where they were going and what they were doing.  Car theft was reduced substantially while contact crimes no longer occur.    Please contact I-Cube for more details.

TRAFFIC DEPARTMENT: The department had a recovery rate of fewer than 30% of all fines issued.  I-Cube introduced a road block LPR solution which allowed the traffic department to generate an alarm when a vehicle with an outstanding fine or warrant was detected.  These vehicles were then automatically pulled over to a parking area where the drivers were informed of any fines or warrants were issued.  The drivers had the option to pay any amounts outstanding via credit card, check or cash via the I-Cube supplied mobile payment systems.    The number of outstanding fines has improved substantially to more than 70%.    Please contact I-Cube for more details.

TAXI ROUTE MONITORING & ENFORCEMENT:  If taxi routes are not regulated commuters along non profitable routes are not serviced and violence between competing taxi associations often results.  If the taxi routes are monitored with the I-Cube LPR solution illegal operators are immediately identified and prevented from operating.  Where two of these monitoring points are linked, average speed determination can be determined and the number of trips per taxi per day can be calculated and communicated to the taxi owners.   Please contact I-Cube for more details.

TRUCK OVERWEIGHT ENFORCEMENT:  A number of kilometres before the truck reaches the off ramp to the official weighbridge where a fine would be issued, the license plate is captured using the I-Cube LPR solution and weight is determined using an in line weigh sensor.  If the weight per axle or total weight exceeds that allowed, the license truck is sent a message via the variable message signs (VMS) that it is required to exit on the next off ramp and proceed to the weigh bridge.  If the driver / vehicle proceed past the off ramp or do not go to the weigh bridge, an alarm is generated, allowing the truck to be chased / pulled over further ahead or logged for further action.  Please contact I-Cube for more details.

A NUMBER OF OTHER EXAMPLES EXIST:  Please contact I-Cube for more details.

 

 

 

 

I-Cube.   All rights reserved.  Revised: January 13, 2008 .